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  • Category: Business
  • Published by: Microsoft Corporation ?
  • Permissions:
    • Access your Internet connection
    • Access your home or work networks
    • Use your location
    • Use your webcam
    • Use your microphone
    • Use your pictures library
    • Use your enterprise domain credentials
    • Use the software and hardware certificates available on your device
    • Access to your Account’s username and picture
  • Supported processors: x86, x64, ARM
  • Language: English (United States)
  • Learn more:

Field Service Mobile

Field service mobile extends the power of field service for Microsoft Dynamics CRM to mobile devices.   Field service mobile delivers the capabilities that your people in the field need to provide customers with the best possible service on virtually any mobile device.  You’ll have the features you need, from dispatching and routing to completing work orders, managing invoices, and even upselling and cross selling.  Field Service Mobile also offers a seamless user experience through robust offline capabilities.   With Field service mobile, you can: - Access information online or offline and automatically synchronize data when a connection is available - Display up-to-the-minute, multi-day field agent schedules and job details - Get turn-by-turn driving directions to job sites - Call and email contacts, and browse their websites within the app - Update work schedule status in real-time - See work order problems on the schedule - Reassign schedules directly from the device - Change unassigned slots to other field agents - Enter and track parts or materials used - Access vendor, manufacturer, job site and client contact information - Record completed schedule slot labor - Perform and submit paperless field inspection processes - View and work with reference manuals - Capture customer signatures onsite   And much more!

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Comments View all

20 comment


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25 May 2017

This application doesn't work, plain and simple. Going from a tool that works to this is extremely unfortunate. Plan on spending your day trying to get it to work right, and that's before you even learn how to use it. One star is just too many for this hot stinking pile of filth.


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23 May 2017

cumbersome- slow- its a free product that Hewlett Packard chose because its free- and HP is cheap- and it only makes more work for techs in the filed- its BS


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16 May 2017

Slow, difficult to find information, no way provided by app to print case information. A Company would be foolish to use this product.


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10 May 2017

I wish I had four hands so I could give it four thumbs down


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8 May 2017

This is the worst app I've ever seen for Field Service. Everything takes way too long and is way too many steps to get anything accomplished. This app is wasting way too much of my time.


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6 May 2017

Like? NOTHING! Dislike? EVERYTHING about it. 5 minute syncs. Have to go to multiple windows just to mark a WO complete. No notifications to ANYONE that I have closed and completed. Horrible piece of software.


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4 May 2017

Very slow, nothing is easy to find, cannot look up info without going thru 10 steps, waste of time.


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4 May 2017

All needed info displayed between 10 windows you cant find. no local cash for case info. slow and cumbersome. overthought and bad bad bad.


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4 May 2017

Way too complicated, locks, crashes, syncs forever, so many issues, complete garbage app. It's so bad, it's borderline masochistic to use this app.


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3 May 2017

I would rate this lower than one star if I could. This app crashes constantly. Will not sync quickly (count on 5 minutes at least for a single sync). In addition it is EXTREMELY difficult to see what work orders you have if they don't fall into the standard views. Virtually every bit of useful information is buried within each work order. 1 Example: You must drill down and down just to get the descriptions of parts that were ordered against a work order. Not very useful when you just need to know what parts have been ordered or need a list of all of the tracking #s while standing at UPS.

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